Knowlton Library Hours

Mon.-Thur. 9am - 8pm
Fri. & Sat. 9am -4pm
(Sat. Summer Hours 9am - 2pm)
Sun. - CLOSED

(937) 599-4189
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Wireless Internet Access FAQ
The Logan County Libraries are pleased to offer wireless Internet access free of charge to our patrons. Here are some answers to questions you may have about this service:
What is wireless Internet access?
It is the ability to access the Internet with a portable device without having to plug into a data wall connection. This allows users to freely move about the library and work on their own computing devices in nearly any area of the library.
How can I use the wireless access?
While in the Library, you may connect your wireless device and receive high-speed Internet access completely free of charge. You will need an 802.11b or 802.11g wireless card installed on your device. Many devices will be able to automatically detect our wireless network. You will also need to have a library card in good standing to access the wireless network.
Is technical support available from library staff?
Sorry, library staff is not trained to troubleshoot your wireless device. All patrons who want to use this service are expected to be familiar with their own equipment. If your device does not connect correctly and you have checked the following wireless card settings, we suggest you contact the manufacturer of the hardware or software. The library is not responsible for any changes you make to your device settings. In addition, the library cannot guarantee your equipment will work with this service.       
Network name or SSID = Unfiltered or Filtered
Wireless mode or network type = 802.11b or 802.11g
Network properties = DHCP (Dynamic Host Configuration Protocol)
WEP (Wireless Equivalent Privacy) = No
Will my information be safe while I’m connected to the library’s wireless network?
Utilizing virus protection, personal firewall and other measures to protect information on your device is highly recommended and is the sole responsibility of the user. The library is not responsible for any loss of information or damage to your device that might result from using the wireless network or other facilities of the library.
Can I print while using the library’s wireless network?
Yes, go to www.printeron.net/lcdl/webprint. You can print virtually any document or web page from your internet connected device to one of the Knowlton Library’s printers. Black/white printing is 20 cents per page and color printing is 75 cents per page. Pay for your printing by using your library card or purchase a library vend card. Print request will expire after four hours.

How long does my connection last?
At the present time, there are no time limits. However, the library reserves the right to disconnect any device at any time as needed to manage the wireless network and to provide equal opportunity for wireless access to all users.

What are the advantages of using the library’s wireless Internet access?

  •         Access to the Internet from nearly any public area in the library 
  •         No waiting or time limits 
  •         Free, faster access than you might experience at home 
  •         Access to your personal software and data on your own wireless computing device
Are there any restrictions in using this service?
All users of the wireless network must comply with our Internet User Access Policy which is displayed when you login. You may also pickup a copy at the staff reference desk.
How do I access the library’s wireless Internet access?
Using the wireless connection in the library is easy. First time users must register at the Reference Desk. Then just turn on your laptop or other wireless device and launch a browser window. As soon as you attempt to access a website, a login window will appear, asking you to enter the library's network. Then, you will be prompted to enter your library card number and PIN. Please read and accept our Internet access policy, and you are ready to access the Internet, send/receive email, etc.
Please be advised:
Library staff is not trained to configure users’ computing devices or install any devices or software. Library staff are not able to provide technical support. If you need assistance, please contact the manufacturer of the device or software.
  •  Anti-virus, security, privacy protection is the sole responsibility of the user.
  •  The library assumes no responsibility for any alterations or interference with your device’s configuration, operation or data files resulting from the connection to the library’s wireless network.
  • The library assumes no responsibility for damage, theft or loss of any kind to a user’s   equipment, data files, software or other personal property brought into or used at the library.
  •  By clicking “Accept” to connect to the library’s wireless network, users are agreeing to abide by all library policies.
If your question has not been answered here, please e-mail Technology Coordinator or contact any staff member.
The library's Internet connection is provided by OPLIN (Ohio Public Library Information Network). The wireless access equipment and installation at the library were provided free of charge by NetGain Information Systems, a local networking company. The management software and hardware were provided by a generous gift from The Logan County District Library Foundation.

 

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